Refund policy

Return & Refund Policy

• We offer a 14-day return policy from the date of delivery.

• To be eligible for a return, items must be unused, in their original condition, and in the original packaging.

• To request a return, contact us at primelabelstor@gmail.com with your order details.

• If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.

• Certain items, including personalized and personal care products, may not be eligible for return.

• Approved refunds will be issued to the original payment method within 5–10 business days after inspection.

For any questions regarding returns or refunds, please contact us at primelabelstor@gmail.com.